Refund policy
Last updated 24 October 2026
We would rather give the money back than keep a customer the product does not suit.
On this page
This is a working draft, not reviewed by a lawyer. It is here so the site is complete and so you can see the shape of the policy. Have an Indian lawyer review and adapt it, and check it against the DPDP Act and your payment provider’s requirements, before you take real customers.
The short version
If you pay for a plan and decide within 14 days that JROne is not right for you, write to us and we will refund it in full. No form, no reason needed.
Try before you pay
Paid plans start with one month free, so you can test the product properly before any money changes hands, which is why refunds should be rare.
After the first 14 days
For a yearly plan, we refund the unused months on a pro-rata basis if you cancel mid-term, less any month already begun. For a monthly plan, you can cancel at any time and will not be charged again, but the current month is not refunded.
If we broke something
If the service was unavailable or materially broken for an extended period, tell us. We will refund that period regardless of the 14-day window and regardless of your plan.
If a feature was not what we said
We list what is live on the features page, specifically to avoid this. If you paid because something looked live and it was not, that is our mistake and you get a full refund whenever you discover it.
How long it takes
We approve refunds within 3 working days of the request. The money reaches your bank or card within 5 to 10 working days after that, depending on your bank and the payment method you used.
What happens to your data
A refund does not delete anything. Your invoices, parties and reports stay available for export for 90 days. If you want it all deleted, ask and we will do it.
How to ask
Write to info@jairaghuveeros.com from the email on the account, or call +91 91427 35101 during support hours. One line is enough.